MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
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Average Customer Rating:
4.8/5
4.8/5
Independent Service Rating based on 217 verified reviews
Read all reviews
Independent Service Rating based on 217 verified reviews
Customer rating:
"Communication very good
Easy to book
Helpful service"
Easy to book
Helpful service"
Customer rating:
"Magic breaks has so far been amazing,
I have met a lovely lady who is truly fantastic.. and has helped me with everything I have had questions about. Her name is krista and I give her 100% recommendation."
I have met a lovely lady who is truly fantastic.. and has helped me with everything I have had questions about. Her name is krista and I give her 100% recommendation."
Thank you for taking the time to share your recent experience when booking with MagicBreaks. Our records show that you booked with Krista, we will pass on your kind comments. We wish you a magical holiday.
Customer rating:
"Simply amazing"
That's great to hear! Thanks for taking the time to share your experience!
Customer rating:
"Emma was mega helpful, talking me through all the different options to find the right one for me, was about ensuring we had the right vacation rather than trying to upsell / get me to spend more money."
We're so pleased to hear your feedback and will pass on your kind words to Emma. We wish you a magical holiday!
Customer rating:
"It was the email I received that our original booking was lost that caused me to give those 5 stars since that same email provided the option to book another one we just need to pay (which we still needed to for the other one) so that was no problem."
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found your experience to be excellent.
If there's anything else we can help you with regarding your trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found your experience to be excellent.
If there's anything else we can help you with regarding your trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Really helpful to be able to discuss with someone on the phone & talk through the different options. Members of staff were v knowledgeable & helpful"
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Amy stevens brilliant as usual quick to response and hassle free will always book though Amy. She’s so helpful and nothing is trouble to try and help me when booking my Disney trip"
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found Amy's service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found Amy's service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Brilliant service friendly staff easy to talk to actually listened to what we wanted.
And found the best deal we had seen
So
Thank you
Magic Breaks."
And found the best deal we had seen
So
Thank you
Magic Breaks."
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with the best deal available.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with the best deal available.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Great service have been using this company for years"
Customer rating:
"Krista was very helpful and very Informative and made the whole process easy for me. Great customer service ."
Hi there
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Krista was helpful and informative. We'll be sure to pass on your feedback to her directly.
MagicBreaks remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Krista was helpful and informative. We'll be sure to pass on your feedback to her directly.
MagicBreaks remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Lisa was excellent, very patient and super helpful with absolutely everything!"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Lisa was patient and helpful. We'll be sure to send your feedback on to her directly.
MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Lisa was patient and helpful. We'll be sure to send your feedback on to her directly.
MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Excellent service, all my questions answered and a very efficient and friendly booking service. Thank you."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"I booked very last minute and Amy was brilliant in sorting it all out at short notice. She was extremely efficient and everything was perfect. My son & myself had the best time ever and I am so glad we went. Cannot thank Amy enough for arranging it all for us."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased to hear Amy helped you with the booking.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased to hear Amy helped you with the booking.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Service was great very helpful staff especially Amy,she really helped me in choosing best place to suit me and my family to stay. We are all looking forward to our trip thank you."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased you were happy with Amy's service.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased you were happy with Amy's service.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Friendly service easily to talk to very helpful and polite"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Cheryl was and is extremely helpful"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Lady on phone was very helpful and answered all my questions, she was very polite and kind."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Easy to navigate website, any queries I had were answered over the phone good customer service"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating: 
"Very helpful told us everything we needed to know."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"This is the best company I have ever used for holiday bookings. Every question answered quickly and satisfactorily. Information on the website is very helpful and presented in an easy to read format. Staff are outstanding."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Victoria Riley was absolutely brilliant. So helpful and really invested in getting my magic break absolutely perfect.
I can’t thank her enough"
I can’t thank her enough"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
"Magic Breaks has consistently delivered top-notch service for my Disney vacations. Simon, in particular, has been exceptional in addressing all our needs promptly and efficiently via email. I highly recommend Magic Breaks for seamless holiday planning, and Simon deserves a 5-star rating for his excellent..."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Great customer service. Incredibly helpful"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Lisa went above and beyond for us to make sure our booking was right for us!"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"We were a little unsure what to book to make our Euro Disney holiday really special. The help and advice we received from Phoebe Pritchard helped us to get things just right. She took the time to explain all our options and made the booking process a pleasure..... Thank you Phoebe"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Service was excellent. Have used magic breaks in the past and will continue to do so in the future. Highly recommend them . Superb customer service from Lisa Websdale, nothing was too much trouble for her. It’s been a delight to deal with such a professional person and company."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"This is our first time booking a holiday for the family to Euro Disney. Very happy that we decided to book it with Magic Breaks.
Just wanted to say a big thank you to Ellarose, for all her help, time and effort in sorting this holiday for us. Nothing was too much trouble for her.
We are all..."
Just wanted to say a big thank you to Ellarose, for all her help, time and effort in sorting this holiday for us. Nothing was too much trouble for her.
We are all..."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Great service, fast responses to my queries and great price quoted. My son and I are really looking forward to our trip"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Booking our Disneyland holiday with our 3 x grandchildren was really straightforward with Suzy Tolley ( Sales Advisor) giving us excellent advice in a very personal , professional manner. We changed our itinerary a few times without any fuss at all .Excellent service from start to finish."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We are very happy that you had a great experience with us!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We are very happy that you had a great experience with us!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Great service, and the representatives that we spoke to were really helpful, patient and very friendly. Very Happy!"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We are very pleased to know that you had a great experience with our team!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We are very pleased to know that you had a great experience with our team!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Very efficient and friendly service. Everything arranged for me."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We are very pleased to know that you had a great experience with our team!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We are very pleased to know that you had a great experience with our team!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Simon Taylor was absolutely brilliant. I asked him so many questions and wanted many examples of dates/times/hotels and he was so helpful."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We are very happy that you had a great experience dealing with our travel agent Simon Taylor!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We are very happy that you had a great experience dealing with our travel agent Simon Taylor!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
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