MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
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Average Customer Rating:
4.8/5
4.8/5
Independent Service Rating based on 222 verified reviews
Read all reviews
Independent Service Rating based on 222 verified reviews
Customer rating:
"Amy Stevens was so helpful and answered every question I had and was a delight and helped me booked this surprise trip for my daughter."
Thank you so much for your feedback! We're thrilled to hear that Amy was able to offer you a delightful booking experience. We look forward to offering our services again!
Customer rating:
"One call was all it took, 2 days later were booked checked in and packed. Couldn’t be easier and Amy was terrific at her job."
Thank you so much for your feedback! We're thrilled to hear you are happy with Amy's service. She is a valued member of the team. We look forward to offering our services again!
Customer rating:
"The advisor Amy was lovely and very helpful :-) Thankyou so much :-)"
Thank you so much for your feedback! We're thrilled to hear you are happy with our Amy's service. We look forward to offering our services again!
Customer rating:
"This is our second time booking through magic breaks for our Disneyland Paris holiday and I am very pleased with the service yet again!
Emma who has helped us book our holiday both times now always goes above and beyond to organise our holiday and it's so nice to have a personal feel to booking..."
Emma who has helped us book our holiday both times now always goes above and beyond to organise our holiday and it's so nice to have a personal feel to booking..."
Thank you so much for your feedback! We're thrilled that Emma were able to make your booking experience so special. We look forward to assisting you and your friends with booking your next magical break!
Customer rating:
"Ella and Amy were both very helpful. Amy gave me lots of tips regarding Disney and was super nice"
Thank you for the great feedback! it’s great to know you are happy with Amy and Ella's service. If there is anything else we can do for you, please don’t hesitate to reach out to us.
Customer rating:
"Excellent service from Amy Stevens as always nothing is to much trouble
Have booked with her many times and will continue to in future"
Have booked with her many times and will continue to in future"
Thank you for the great feedback! We're thrilled to hear about your positive experience with Amy. We're grateful for your loyalty. We look forward to assisting you again for your next booking!
Customer rating:
"First time booking through magic breaks and have to say it’s been an amazing experience. Our rep went above and beyond to help us and answer any questions we had and booked us a great deal. Have already recommended them to friends of which 2 have already booked their trip! Many thanks."
Thank you for your great feedback! We're thrilled to hear you are happy with our agents service! We look forward to helping you with more magical trips in the future.
Customer rating:
"lisa was amazing!! just booked 2 holidays with her :) she was so helpful"
Thank you so much for your feedback! We're thrilled to hear you are happy with our agents service. Lisa is a valued member of the team. We look forward to offering our services again!
Customer rating:
"I have dealt with a lady called Amy on all three of my bookings and she is amazing, couldn’t be more helpful and have already booked again through her, wouldn’t use another company"
Thank you so much for your feedback! We're thrilled to hear you are happy with our agents service. Amy is a valued member of the team. We look forward to offering our services again!
Customer rating:
"Natalia Szarafinska was fantastic and really helped me find the holiday that I wanted. She was patient, helping us with various options over a few days and made the whole process easy and pain free! Thank you very much- we are all now very excited!"
Thank you for the great feedback! it’s great to know you are happy with Natalia's service. We hope you have a magical time!
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