MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
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Average Customer Rating:
4.9/5
4.9/5
Independent Service Rating based on 220 verified reviews
Read all reviews
Independent Service Rating based on 220 verified reviews
Customer rating:
"Amy the lady on the phone who looked after us did everything that we asked in a quick and efficient manner. She made it easy to book and was their to help and advise us on the questions we had. This is the second time I have used MagicBreaks and I am sure it won't be the last :-)"
Customer rating:
"Fantastic people Fantastic service I've been booking with magic breaks for sometime wouldn't go with anyone else so friendly helpful any problems it's sorted in no time I've booked again with amy whom is more of a really great friend rather than a booking agent got holiday sorted for sept..."
Customer rating:
"We have used Magic Breaks before and the service has just got better. I contacted Amy in January with our specification and she had the quote for us at 6am in the morning as soon as the dates were released!
Couldn't recommend them enough."
Couldn't recommend them enough."
Customer rating:
"👍 great first time booking myself made me feel at ease"
Customer rating:
"Top service from Magicbreaks during the recent release of the Summer ‘26 season for Disneyland Paris. Lisa took my detailed holiday requirements and itinerary ahead of the release, and was ready with a personalised quote at 4am (!) on the day the dates were released. I must commend the preparation..."
Thank you so much for your kind words! We're delighted to hear Lisa provided you with such a personalised service, she is a valued member of the team. We appreciate your loyalty and look forward to helping you book many more magical breaks!
Customer rating:
"Fast,friendly and efficient"
Thank you for your 5 star review!
Customer rating:
"Always excellent I deal with Lisa who is so helpful."
Thank you for your kind words, Lisa will be thrilled to read this!
Customer rating:
"Fab service I received from Emma S. she was very helpful when I asked her a million questions!"
Thank you for your kind words! Emma will be thrilled to read this!
Customer rating:
"Friendly people and very helpful. Found just what I wanted and hassle free
Would highly recommend"
Would highly recommend"
Thank you for your great review! We really appreciate your kind words and glad everything went smoothly!
Customer rating:
"Very good service from Leal Alford, she help me book our holiday to Disney land."
Thank you so much for your kind review! We're glad that you are happy with Leah's service!
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