PortAventura Park FAQs

Which attractions will I be allowed on in regard to my height?

PortAventura Park, Ferrari Land and Caribe Aquatic Park have attractions that are suitable for everyone. Each theme area has at least one attraction for children, with no height restrictions. The height restrictions for each attraction can be found here: PortAventura Park, Caribe Aquatic Park, Ferrari Land; in the guides at the park entrance and on the information boards at the entrance to each attraction.

If I need to, is it possible to leave and re-enter the park?

You are permitted to leave and re-enter the park provided that your keep hold of your ticket. You can also ask for a stamp at the park exit that you will be asked to show when you return.

Where can I find the park calendar?

Please see here for the latest PortAventura World calendar and opening times.

Is there suitable access to the attractions for people with disabilities?

For visitors who meet both conditions of at least 33% recognised disability and accreditation of reduced mobility, PortAventura World will issue a special ID allowing the holder to enter attractions and shows by the Exclusive Access for people with disabilities and reduced mobility.

This ID will be valid for the beneficiary and up to a maximum of 1 adult companion in the case of shows, and up to 4 companions in the case of rides; at least 1 of which must be an adult and capable of looking after the person with a disability.

What should I do if I lose any personal property in PortAventura World?

If you lose any personal property in the parks or hotels, before leaving report this to the Guest Service (at the entrance to PortAventura Park), to your hotel reception or by using the online form on the website. We will note the details of the lost property and contact you if it is found.

Are pets allowed in the PortAventura World hotels?

For reasons of health and hygiene animals are not permitted, with the exception of guide dogs. PortAventura World has boarding kennels where you can leave your pets if necessary. All animals must have the relevant health certifications. (Service subject to availability, payment required, restricted opening hours). 

Can I leave and return to the PortAventura Park, Caribe Aquatic Park and Ferrari Land parking areas on the same day?

Of course. You can enter and leave the park whenever you choose. On your return please present your car park ticket to the admissions staff.